Zaida Fontes , NCPS

Zaida Fontes is a UK-based counsellor with nine years of professional experience who works with people facing addictions, trauma and abuse, low self-esteem, confidence struggles, depression, bereavement and grief. She holds the NCPS credential, a recognised professional counselling qualification, and brings a strengths-focused perspective to her work. Zaida approaches each person as the expert of their own story and builds on existing strengths to support recovery and growth.

She offers a compassionate, steady presence for clients navigating painful memories, loss, or the challenges of changing life circumstances. Zaida encourages courageous first steps toward a more fulfilling, balanced life and provides practical and emotional support throughout the therapeutic process. Her practice emphasises collaboration and respect for each client’s pace and goals.

Whether someone is coping with the aftermath of trauma, seeking help for addictive behaviours, or working through depression and grief, Zaida aims to create an environment where healing and increased self-understanding can unfold. She listens attentively, helps clarify priorities, and supports clients in developing tools to manage difficult emotions and rebuild confidence.

Therapeutic Approaches and Online Support

Zaida integrates several evidence-informed approaches to tailor treatment to each person's needs. Attachment-Based Therapy explores how early relationships shape current patterns of connection and coping - it helps people address attachment issues, abandonment concerns, and relationship-related distress. Client-Centered Therapy places the client’s experience at the centre of the work, offering empathic listening and nonjudgmental support so clients can discover their own solutions and build self-esteem. Dialectical Behavior Therapy (DBT) teaches practical skills for managing intense emotions, improving distress tolerance, and enhancing interpersonal effectiveness, which can be especially helpful for people struggling with anger, self-regulation, or crisis moments.

Finding the right approach is a collaborative process. Zaida works with clients to identify goals, preferences, and what feels most helpful, adapting methods over time to align with each person’s progress and changing needs.

Online therapy offers flexible options - video calls, phone sessions, live chat, or text-based messaging - so clients can access support in ways that fit their life. These formats make it easier to maintain continuity of care, balance therapy with other commitments, and receive timely support from licensed professionals and therapists regardless of location.