Vickie Wai Hay Chan , BACP

Vickie Wai Hay Chan is a counsellor and sex therapist who moved from Hong Kong to the United Kingdom with her family in 2022. She has practiced counselling in Hong Kong for over 15 years and offers services in English, Cantonese and Mandarin.

She is a registered counsellor with the BACP - the British Association for Counselling and Psychotherapy. Her professional training includes a Master degree in counselling from Australia completed in 2006, a Professional Certificate in the Use of the Satir Growth Model in Individual and Family Therapy, and a Professional Certificate in Sex Therapy. She is also a Certified Sex Therapist.

Vickie works full time as a counsellor and sex therapist and has experience in hospital and social service settings providing support to people with mental health concerns. In the past decade she has developed expertise in addressing work stress, relationship and family difficulties, crisis intervention, sex therapy and related issues within employee assistance programme settings.

Her practice is informed by family therapy perspectives and humanistic approaches such as the Satir model. She emphasizes clients' inner resources and the capacity for change, and she invites people to explore their strengths and develop self-help skills while working collaboratively through life challenges.

Therapeutic Approaches and Online Support

Client-Centered Therapy focuses on creating a respectful and nonjudgmental space where the client leads the conversation. The therapist offers empathy and support to help people explore feelings and find their own solutions - this approach is often helpful for issues like low self-esteem, life transitions and general emotional support.

Cognitive Behavioral Therapy (CBT) helps people identify and change unhelpful thoughts and behaviours. It uses practical strategies and short-term exercises to address anxiety, depression, stress and sleep problems by teaching skills that can be used in everyday life.

Emotionally-Focused Therapy (EFT) targets patterns in emotional experience and close relationships. It supports clients in understanding attachment needs and improving communication, which can be beneficial for couples, family concerns and intimacy-related issues.

Choosing the right approach is part of the therapeutic process. Vickie works collaboratively with each person to determine which methods align with their needs, goals and preferences, and adapts the plan as therapy progresses.

Online therapy offers practical flexibility - sessions can take place by video call, phone, live chat or text-based messaging. These options make it easier to fit therapy into a busy life, access support across locations and maintain continuity of care with licensed professionals and therapists regardless of geography.