Susan Pollard , NCPS

Susan Pollard is a registered therapeutic counsellor based in the United Kingdom with seven years of training and practice in the counselling field. She offers client-centered support that aims to empower individuals to make informed decisions and take steps forward in their lives. Susan holds the NCPS credential, a professional counselling qualification that reflects her training and commitment to the profession.

Her approach is grounded in the belief that each person is the expert on their own life, and she works in partnership with clients to explore issues without judgment. Sessions are guided by empathy and a non-directive stance, with attention on the here and now while recognizing how past events can influence present experiences. Susan attends to the whole person, exploring belief systems and self-perceptions to assess whether long-held beliefs still serve the client today.

She addresses a wide range of concerns including stress, anxiety, relationships, family dynamics, self-esteem, life changes, addictions, trauma and abuse, grief, intimacy-related issues, anger, career challenges, and depression. Susan supports clients through sensitive topics such as aging, caregiver stress, body image, codependency, and multicultural concerns. She encourages the first brave step toward change and collaborates with clients to find practical ways to move forward.

Client-Centered and Mindful Online Care

Susan Pollard uses a client-centered approach that places the individual at the heart of the work, creating a collaborative partnership in which the client’s perspectives and choices guide the direction of therapy. This approach suits people seeking empathy, validation, and support to make meaningful decisions about relationships, life transitions, or self-esteem.

She also integrates mindfulness therapy, teaching simple attention and awareness practices that help people respond to stress and strong emotions with greater calm and clarity. Mindfulness techniques can be useful for managing anxiety, reducing reactivity, and improving present-moment focus.

Finding the right approach is part of the therapeutic process, and Susan works collaboratively with each person to determine what fits best based on their needs, goals, and preferences. She adjusts methods over time so therapy remains practical and relevant.

Online therapy with Susan is available through video calls, phone sessions, live chat, or text-based messaging, offering flexibility for different schedules and comfort levels. These options make it easier to maintain consistency in sessions, access support from home or work, and choose the communication style that feels most helpful.