Susan Jenner , BACP

With 16 years of practice in the United Kingdom, Susan Jenner brings a breadth of experience from working in a charity that provides affordable counselling, supporting university students, and running a private practice.

She works in an integrative way, blending person-centred principles with cognitive behavioural techniques, psychodynamic insight, Acceptance and Commitment Therapy (ACT), and mindfulness. This flexible mix allows her to tailor the therapeutic process to each person's circumstances and goals.

Susan has supported people dealing with trauma and abuse, grief and loss, sleep difficulties, challenges with motivation, low self-esteem, and confidence issues. She believes that each person is the expert of their own story and that existing strengths can be mobilised to overcome lifeâs challenges. Seeking change takes courage, and Susan aims to support and empower clients as collaborative partners in that journey. She is a member of the BACP - the British Association for Counselling and Psychotherapy - and applies professional standards while helping clients choose what is right for them.

Therapeutic Approaches and Online Support

Susan Jenner commonly uses Acceptance and Commitment Therapy (ACT), Client-Centred Therapy, and Cognitive Behavioral Therapy (CBT). ACT helps people notice difficult thoughts and feelings without getting stuck in them while focusing on actions that align with personal values - it can be helpful for anxiety, low mood, and struggles with motivation. Client-Centred Therapy emphasizes a warm, nonjudgmental relationship where the clientâs perspective guides the work - it supports self-exploration and building confidence. CBT offers practical tools to identify and shift unhelpful thinking and behaviour patterns, which can reduce symptoms of anxiety, depression, and sleep disruption.

Finding the right approach is part of the therapeutic process. Susan works collaboratively with clients and licensed professionals to explore which methods fit a personâs needs, goals, and preferences, adjusting the plan as progress unfolds.

Online therapy through video calls, phone sessions, live chat, or text-based messaging offers flexibility for people with busy schedules, limited mobility, or those balancing study or family life. These options make it easier to maintain continuity of care, attend sessions from home or work, and access support when life circumstances change.