Shana Taylor , BACP

Shana Taylor is a person-centred counsellor who places the client at the centre of the therapeutic process, working at the client’s pace and offering steady, empathetic support. She approaches conversations with warmth and attentive listening, believing that the act of being heard can help people uncover their own strengths and pathways forward.

Shana recognizes that mental and emotional wellbeing shape how individuals experience their lives, and that periods of imbalance can make daily life harder to manage. She frames therapy as a practical way to restore a sense of balance and stability, helping clients feel more able to cope and more "okay" with their circumstances. Her work is grounded in respect for each person’s experience and an emphasis on collaborative progress.

She holds the BACP credential - the British Association for Counselling and Psychotherapy - which reflects her connection to established professional standards and ongoing development in the field.

Therapeutic approaches and online support

Shana draws on client-centred therapy to create a space where clients feel heard and respected; this approach focuses on empathy, unconditional positive regard, and following the client’s lead to explore feelings and personal values, which can be helpful for issues like low self-esteem, relationship difficulties, and trauma-related distress.

She also uses solution-focused therapy to help clients identify practical goals and small, achievable steps toward change; this approach is often effective when people want short-term strategies to manage stress, anxiety, or everyday relationship challenges.

Finding the right approach is part of the therapeutic process, and Shana works collaboratively with each client to determine which methods align best with their needs, goals, and preferences. She adapts her style over time as clients progress and as priorities shift.

Online therapy with Shana offers flexibility in how sessions take place - through video calls, phone sessions, live chat, or text-based messaging - making it easier to fit therapy into busy lives. These options can make access to licensed professionals and therapists more convenient, support continuity of care, and allow clients to choose the format that feels most comfortable for them.