Paulette Shelley , BACP

Paulette Shelley is a registered BACP therapist and a qualified integrative counsellor based in the United Kingdom who offers online counselling. With three years of professional experience, she creates a calm, empathetic environment where people can feel heard and respected. The BACP credential indicates registration with the British Association for Counselling and Psychotherapy, a recognised professional body in the UK.

Paulette works from a client-centred perspective that prioritises the individual experience. She helps clients explore feelings such as sadness, anger, anxiety, depression, and hopelessness, and she supports those facing relationship difficulties and the emotional impact of trauma or abuse. Her approach is grounded in sensitivity and compassion, and she aims to help people make sense of their reactions without judgement.

In sessions, Paulette supports exploration of patterns and behaviours that may be holding someone back. She encourages deeper self-understanding and collaborative exploration of change, guiding people to discover their own answers rather than offering directive advice. Her practice is flexible and can address both short-term concerns and longer-term work as needs evolve.

She specialises in relationship issues, trauma and abuse, anger, low self-esteem, and depression, and also focuses on related concerns such as attachment issues, addiction, domestic violence, grief, self-harm, and obsessive or compulsive behaviours. Paulette is accepting clients, including international clients, and provides support through online counselling.

Client-Centered and CBT Support Delivered Online

Paulette draws on client-centered therapy to create a respectful, empathetic space where the client’s experience leads the work. This approach focuses on listening deeply, validating feelings, and helping people explore their values and relationships so they can find their own direction and meaning.

She also uses Cognitive Behavioral Therapy (CBT) techniques to help clients identify unhelpful thoughts and behaviours and to develop practical skills for managing anxiety, low mood, or patterns that interfere with daily life. CBT offers structured tools that can complement reflective, person-led work when clear goals are desired.

Choosing the right approach is part of the therapeutic process and Paulette works collaboratively with each person to decide what fits best. Together they consider the client’s needs, goals, and preferences and adapt the mix of client-centered listening and CBT strategies over time.

Online therapy with Paulette is offered via video calls, phone sessions, live chat, or text-based messaging, giving flexibility for different schedules and communication styles. These options make it easier to access consistent, ongoing support from licensed professionals without the need to travel, and they allow sessions to fit into everyday life more readily.