Michelle Robinson-Hayes , BACP

Michelle Robinson-Hayes is a seasoned psychotherapeutic counsellor and hypnotherapist based in the United Kingdom, bringing ten years of professional experience to her practice. She is BACP registered - a membership that reflects professional standards in counselling and psychotherapy - and combines therapeutic work with career coaching and mental health training to support people through a wide range of life challenges.

Her background includes senior management roles in corporate settings, where she spent three decades developing leadership, strategic planning, and team development skills. Those organisational strengths inform her clear, goal-oriented approach to coaching and training, as well as her ability to work effectively with individuals and groups. She established The Listening Tree to provide accessible counselling and hypnotherapy locally and has run that practice for over eight years.

Michelle has delivered more than 1,000 hours of counselling and 500 hours of hypnotherapy, and she has trained and supervised other counsellors and hypnotherapists up to level 5. Her experience includes extensive bereavement work, with over 150 hours completed in placement at CRUSE, and she has supported students and mature learners facing complex mental and physical health challenges.

She draws on multiple clinical approaches - including client-centered methods, cognitive behavioral techniques, hypnotherapy, mindfulness, and motivational interviewing - tailoring her work to issues such as stress, anxiety, relationships, grief, addiction, trauma, ADHD, and many others. Michelle also has experience with employee assistance helplines, telephone and video counselling, and mentoring, and she offers supervision to practising counsellors.

Therapeutic Approaches Offered Online

Michelle Robinson-Hayes draws on client-centered therapy and cognitive behavioral therapy as core approaches in her online work. Client-centered therapy emphasizes an empathetic, nonjudgmental relationship in which the therapist supports the person's own capacity for growth; it is often helpful for building self-esteem, exploring relationship dynamics, and coping with life changes. Cognitive behavioral therapy (CBT) focuses on identifying and changing unhelpful patterns of thought and behavior and is commonly used for anxiety, depression, stress, and many practical coping difficulties.

She also integrates hypnotherapy where appropriate - a guided approach that can support relaxation, habit change, and the exploration of underlying patterns that contribute to symptoms. Together these methods are used flexibly to match the needs of each person, and Michelle works collaboratively to determine which approach or combination of approaches will best support the client's goals and preferences.

Online therapy with Michelle is delivered through video calls, phone sessions, live chat, or text-based messaging to provide practical flexibility for different schedules and comfort levels. These options make it easier to access regular sessions from home or work, fit therapy around employment or family commitments, and continue support when geography or mobility might otherwise be a barrier.