Mark Callaway , BACP

He is a UK-based psychotherapist with extensive experience in counselling and trauma work. Over more than 14 years of direct counselling and more than 18 years working with complex trauma, he has supported adults, young people and children from age seven through a wide range of clinical and community settings. He is a registered member of the British Association for Counselling and Psychotherapy (BACP) and is registered with Social Work England as a social worker practising in adult mental health.

His professional background includes work in financial services, residential childcare, family outreach, safeguarding, domestic abuse services, substance misuse treatment and community mental health. He routinely collaborates with GPs, hospitals, adult and child mental health teams, schools and care providers to coordinate care and respond to complex needs.

He supports people with addiction and substance misuse, relationship difficulties, trauma and abuse, grief and loss, depression, anxiety and stress, neurodivergence, suicidal thoughts, parenting and family issues, intimacy and sexual health concerns, eating and sleeping problems, bipolar disorder, and challenges linked to life transitions. He has also worked with issues such as adoption and foster care, attachment concerns, chronic illness and caregiver stress, and codependency.

Notable moments in his practice include helping a young woman rebuild trust after domestic violence, supporting a father to connect with his adopted son, and providing stabilising therapeutic support to a woman in profound crisis. He offers both short- and long-term counselling, commonly scheduling sessions in the evenings and adapting format to individual preference, including face-to-face meetings, walking therapy, video calls, telephone sessions and instant messaging.

Therapeutic approaches that guide online and remote work

He integrates Acceptance and Commitment Therapy (ACT), which helps people clarify their values and build actions that align with what matters to them while learning to live with difficult thoughts and feelings, and Attachment-Based Therapy, which explores early and current relationship patterns to strengthen emotional bonds and address difficulties in close relationships. He also draws on Client-Centered Therapy, an approach that prioritises the client’s perspective and promotes growth through empathy, acceptance and collaborative reflection.

Finding the right approach is part of the therapeutic process. He works collaboratively with clients and with other licensed professionals and therapists as needed to identify which methods best fit a person’s needs, goals and preferences, adjusting the plan as progress unfolds.

Online therapy offers practical flexibility for those balancing work, family and health needs. Video calls, phone sessions, live chat and text-based messaging allow appointments to fit around a client’s schedule, reduce travel time and make it easier to maintain continuity of care. These options support consistent engagement and let therapy continue when in-person meetings are not possible.