Lyndsay Macaulay , BACP

Lyndsay Macaulay is a UK-based counsellor accredited by the BACP - the British Association for Counselling and Psychotherapy. With three years of professional experience, she supports adults facing a wide range of emotional, relational and life challenges, offering a calm and steady presence as people work through difficult moments.

Her practice is grounded in a person-centred way of working, which means the client sets the pace and direction while she follows alongside, listening and reflecting. She also integrates cognitive behavioural therapy - CBT - and hypnotherapy where appropriate, combining practical tools with reflective exploration to help clients make sense of their thoughts and feelings.

People seek her support for issues such as anxiety, burnout, low mood, relationship difficulties, questions about identity, understanding neurodivergence, family stress, or a general sense of being stuck or disconnected. Her style is warm, collaborative and nonjudgemental, focused on helping clients build self-awareness, identify patterns, and reconnect with what matters to them. Lyndsay believes in people’s capacity to grow and recover their strength when they feel truly heard and understood.

Therapeutic approaches for online support

Lyndsay primarily works from a person-centred foundation, offering a respectful, client-led space where the individual’s priorities shape each session. This approach helps people explore feelings, clarify values, and regain a sense of agency during life transitions or emotional distress.

She also uses cognitive behavioural therapy - CBT - to identify and shift unhelpful thought and behaviour patterns. CBT offers practical strategies for managing anxiety, low mood, and stress by teaching tools to challenge thoughts and build new coping skills. Where appropriate, hypnotherapy may be introduced as a complementary technique to support relaxation and focused work on specific concerns.

Finding the right approach is part of the therapeutic process. Lyndsay collaborates with clients to determine which methods best fit their needs, goals and preferences, adapting the mix of person-centred work, CBT and hypnotherapy over time.

Online therapy through video calls, phone sessions, live chat or text-based messaging provides flexibility for people balancing work, family or mobility needs. These options make it easier to maintain continuity of care and access therapy from familiar surroundings while working with licensed professionals and therapists who can tailor the experience to each client.