Lucy Castro , BACP

Lucy Castro offers a warm, grounded space where adults can talk, feel, and simply be without pressure or judgment. She works collaboratively with people who feel stuck, overwhelmed, or are navigating life transitions, combining a person-centred stance with short-term, solution-focused techniques to help clarify what matters and take gentle steps forward.

Her style is honest and attentive, focused on listening deeply while allowing the client’s voice to lead the process. Whether the goal is to process painful experiences or to make sense of current circumstances, Lucy aims to walk alongside clients with care and practical support. She checks in regularly about progress, adapts the work to individual needs, and supports goals at each person’s pace.

Lucy has eleven years of experience supporting people with anxiety, low self-esteem, grief, emotional burnout, and questions about life direction. Her background includes work with national and local charities, offering support to people from many walks of life. She provides both in-person and online sessions and is a member of the BACP, which is the British Association for Counselling and Psychotherapy

Person-centred and Solution-focused Work Online

Lucy integrates person-centred listening with solution-focused techniques to support clients online. The person-centred approach emphasizes empathy and nonjudgmental listening, giving space for self-exploration and helping people build confidence and clarity about their feelings and values. Solution-focused work concentrates on setting practical, achievable steps and is useful for addressing specific problems like anxiety, low self-esteem, or coping with life changes.

Finding the right therapeutic approach is part of the process and will be collaborative. Lucy works with each client to review what is helping, to adapt methods as needed, and to agree on goals and pacing so the approach fits the client’s needs, preferences, and circumstances.

Online sessions by video call, phone, live chat, or text-based messaging make it easier to arrange appointments around work, caregiving, or travel. These options offer flexibility in scheduling, allow ongoing support when in-person meetings are difficult, and enable continuity of care from different locations. Licensed professionals and therapists can adapt these formats to provide focused, accessible care that suits each client’s life and goals.