Krystyna Jankowska , BACP

Krystyna Jankowska is a counsellor and psychotherapist who supports people recovering from traumatic events and seeking relief from anxiety, stress, and other life challenges. Fluent in English and Polish, she offers therapy in either language and adapts her approach to each client’s needs. She completed her degree at Greenwich University in London and holds membership of the BACP, the British Association for Counselling and Psychotherapy, which reflects her professional training and commitment to recognized standards.

Krystyna works in both short-term, solution-focused formats of up to twelve sessions and in open-ended counselling where the pace is set by the client’s readiness for change. In session she aims to build a professional therapeutic relationship grounded in clear boundaries and mutual trust. Together with the client she explores the roots of symptoms and their effects on daily life so that a suitable strategy can be chosen to manage or reduce those symptoms.

Her practice addresses a wide range of concerns including trauma and abuse, grief, anxiety, depression, relationship and family issues, addictions, sleep difficulties, self-esteem, parenting, and career-related stress. Krystyna describes recovery as a collaborative process that proceeds at the client’s chosen pace, with her role focused on offering steady support as clients work toward the changes they want. She currently provides sessions by phone and through an online platform, allowing clients to receive help from the comfort of their own homes.

Approaches used online and how they help

Krystyna draws on client-centered therapy to place clients’ experiences and preferences at the heart of the work. This approach emphasizes a supportive, nonjudgmental therapeutic relationship and helps people explore feelings, build self-understanding, and find their own solutions to issues like grief, low self-esteem, or life transitions.

She also uses cognitive behavioral therapy (CBT) to help clients identify and change unhelpful thought patterns and behaviors. CBT is practical and structured, and it can be helpful for anxiety, stress, sleep problems, and managing mood symptoms.

Finding the right approach is part of the therapeutic process, and Krystyna works collaboratively with each person to decide what fits best based on their goals, preferences, and needs. She will discuss options and tailor methods so the work feels manageable and relevant.

Online therapy offers practical flexibility for busy or geographically dispersed clients. Sessions can take place by video call or phone, and shorter exchanges are possible through live chat or text-based messaging, allowing clients to schedule support around work, family, and daily life. For many people, these options make it easier to maintain continuity of care while working with licensed professionals and therapists toward meaningful change.