Kelly Richardson , BACP

Kelly Richardson is a United Kingdom based counsellor with 11 years of professional experience supporting people through stress, anxiety, grief and life transitions. She combines a person-centred, integrative approach with practical tools from cognitive behavioural and mindfulness-based work to help clients identify patterns, develop coping strategies and build resilience. Kelly draws on experience gained working with police and emergency services staff and in services addressing loss, bereavement, anxiety and depression, including work with Cruse Bereavement Care and NHS IAPT initiatives.

Her core training was completed at the University of Hull and Leeds Beckett University and she continues to prioritise professional development through ongoing training and workshops. In 2022 she was audited by the British Association for Counselling and Psychotherapy and passed that review. She is also a BACP accredited counsellor - a recognition that reflects high standards of knowledge, experience and ongoing development in counselling and psychotherapy.

Kelly offers one-to-one support for a wide range of issues including work-related stress, relationship and family concerns, parenting, self-esteem, grief, depression and coping with life changes. She works collaboratively with each person, offering empathy, congruence and unconditional positive regard while tailoring techniques to the individual. In addition to private practice work under the name A New Horizon, she works with employee assistance programmes addressing workplace stress. Kelly provides sessions by phone, video, live chat and text-based messaging to suit different needs and preferences.

Approaches for online therapy and practical benefits

Kelly integrates client-centred therapy and cognitive behavioural therapy alongside mindfulness practices to offer a balanced online counselling experience. Client-centred therapy focuses on offering empathy, acceptance and a nonjudgemental space so individuals can explore their feelings and discover their own solutions - this approach is useful for building self-esteem and navigating life changes. Cognitive behavioural therapy (CBT) helps people identify and reframe unhelpful thoughts and habits, and is commonly used to address anxiety, low mood and stress by developing practical coping strategies. Mindfulness therapy encourages present-moment awareness and simple attention exercises to reduce reactivity and support emotional regulation, which can be helpful for stress and ongoing worries.

Choosing the right approach is part of the therapeutic process. Kelly works collaboratively with each person to understand their needs, goals and preferences, and together they decide which techniques and pace feel most suitable. This collaborative planning helps shape sessions that are tailored and flexible rather than one size fits all.

Online therapy via video calls, phone sessions, live chat or text-based messaging provides practical benefits for many people. It allows for greater scheduling flexibility, reduces travel time and makes it easier to continue therapy around work, family and other commitments. For those with mobility or location constraints, these options increase accessibility while still enabling meaningful work with licensed professionals and therapists.