Joanne Lilley , BACP

Joanne Lilley is a UK-based, licensed person-centred therapist with 16 years of professional experience working with individuals, couples, families and young people. She practices in English and draws on a client-centred approach that places the client’s own perspective and strengths at the heart of therapy, supporting people to explore difficult feelings and make meaningful changes.

Joanne has extensive experience addressing relationship difficulties, work-related stress, anxiety, addiction and phobias, family conflict, trauma and abuse, identity and sexuality concerns, motivation and self-esteem. She also offers support for personal development, life-coaching and emotional healing to help people move forward and reach their potential. Her practice welcomes adults, teens, couples and families and can include a focus on practical coping as well as longer-term personal growth.

Joanne approaches each person with respect, sensitivity and compassion, tailoring conversations and the therapeutic plan to the individual’s circumstances and goals. She is clear that she does not provide clinical diagnoses and encourages anyone seeking a diagnosis to consult their GP or general health practitioner. Taking the first step can be difficult and Joanne aims to make the process approachable - depending on availability, a first session may be possible within a few hours.

Qualifications and membership include a Psychology BSc (Hons) - an undergraduate degree in psychology, a BA (Hons) in Person Centred Counselling - an honours degree in counselling, and membership of the BACP, a recognised professional counselling association.

Client-Centered Care Delivered Online

Joanne works primarily with a client-centred approach, which focuses on listening, empathy and helping the client identify their own goals and solutions. This way of working is suited to people dealing with relationship difficulties, self-esteem and motivation concerns, grief or life transitions because it prioritises the person’s experience and pace.

In practice Joanne creates a collaborative space where the client and therapist explore which methods and focuses feel most helpful. She will work together with each client to shape the direction of therapy based on individual needs, goals and preferences, adjusting the approach as progress is made.

Online therapy with Joanne is offered through video calls, phone sessions, live chat and text-based messaging, providing flexibility to fit around work, family and other commitments. These options make it easier for people who are based outside the area or who need appointments at varied times to access regular support from licensed professionals and experienced therapists.