Jen (Jennifer) Luby , BACP

Jen (Jennifer) Luby works with people who know what is troubling them and want practical ways to move forward, and with those who feel something needs to change but cannot yet name it. She offers a person-centred, relational, and trauma-informed approach that is adapted to each individual’s needs, creating a respectful space where exploration happens at the client’s pace. Her practice draws on a range of therapeutic models to help clients build clarity, connection, and a deeper understanding of themselves.

Jen has experience supporting a diverse range of people, including those who are neurodivergent - for example autistic people and those with ADHD - and those who identify as LGBTQ+. She welcomes clients from varied class backgrounds and works to honour each person’s identity, lived experience, and strengths while recognising the challenges they may face. Her goals with clients include reclaiming agency, fostering self-worth, and helping people navigate life in ways that feel authentic and affirming.

Her professional training includes counselling studies at the University of Cumbria, a First-Class Honours degree from the University of Central Lancashire, and a Postgraduate Diploma with Merit from the University of Leeds. Jen is a registered member of the BACP (British Association for Counselling and Psychotherapy), which indicates professional affiliation and standards of practice. She engages in regular supervision and ongoing learning to ensure her work is ethical and grounded in best practice.

Relational and Trauma-Informed Care Online

Jen uses person-centred practice to prioritise the client’s perspective, focusing on empathy and collaboration so the person feels heard and supported while exploring goals and values. This approach is helpful for people seeking greater self-understanding, support with depression, and assistance navigating life transitions.

She also works in a trauma-informed way, which means recognising how past harm can shape present reactions and pacing work to avoid retraumatisation. This approach supports people dealing with trauma, abuse, grief, and related stress responses. Relational therapy underpins her work by emphasising how connections with others affect wellbeing and by helping clients improve communication, boundaries, and relationship patterns.

Finding the right therapeutic approach is a collaborative process. Jen will work together with each person to identify which methods fit their needs, goals, and preferences, adapting techniques as therapy progresses. Licensed professionals and therapists often blend approaches to best meet individual circumstances.

Online sessions by video, phone, live chat, or text-based messaging offer flexibility for people juggling work, caregiving, or mobility challenges. These options make it easier to maintain regular appointments, access support from home, and fit therapy into a busy life while working with a therapist experienced in relational and trauma-informed care.