Jeannette Mason , BACP

Jeannette Mason is a UK-based psychotherapeutic counsellor who supports people facing anxiety, depression, trauma, relationship difficulties and a wide range of life stresses. With four years of clinical experience, she works with clients dealing with low self-esteem, ADHD concerns, grief, sleep problems, caregiver stress, chronic illness, and other complex presentations. Her practice often focuses on attachment and abandonment issues, relationship and family challenges, and the emotional impact of past abuse and traumatic events.

She trained at postgraduate level, holding a Level 7 Postgraduate Diploma in Transactional Analysis from an integrative perspective. Transactional Analysis helps map the different ego states that shape how people communicate and relate, while an integrative approach brings together techniques to understand the origins of current struggles. Jeannette is also a member of BACP - the professional body for counsellors and psychotherapists in the UK - which informs the ethical framework she follows.

With a background in general nursing, she brings a practical, compassionate style to therapy, combining an interest in neurobiological research with warm, interactive sessions. She aims to create an empathic, nonjudgmental space where the client and therapist shape a treatment plan together. Jeannette is comfortable offering short or long-term work and takes time in the first few sessions to identify the approach that best suits each person. While many people notice improvement within weeks to months, she recognises that timing varies and adapts to individual needs.

Attachment and trauma-informed approaches for online therapy

Jeannette uses Attachment-Based Therapy to explore how early relationships shape current patterns of relating and emotional responses. This approach helps people understand attachment styles and build more secure ways of connecting. Mindfulness Therapy is used to develop present-moment awareness and simple practices that reduce reactivity and support emotional regulation. Trauma-Focused Therapy offers targeted ways to process and integrate distressing experiences so they have less impact on daily life.

Finding the right approach is a collaborative process. Jeannette works with each person to identify goals, preferences and how symptoms present, and then tailors techniques from these approaches to suit the individual. She views treatment as flexible and adjusts the plan as progress is made.

Online sessions make this work accessible through video calls, phone sessions, live chat or text-based messaging. These options allow clients to schedule therapy around work, family and other commitments, and to continue care even when travel or time is a constraint. Licensed professionals and therapists can adapt the same therapeutic tools used in person to these remote formats, maintaining continuity of care and practical support.