Jackie Garratt , BACP

Jackie Garratt is a professionally qualified counsellor and life coach who supports people reclaiming their mental health and sense of purpose. She works with individuals facing stress, anxiety, trauma and abuse, parenting and family challenges, relationship and intimacy concerns, addiction and eating issues, mood differences such as depression and bipolar, and a wide range of other difficulties that make daily life feel heavy or unmanageable.

Jackie draws on a warm, down-to-earth and compassionate manner to help people explore what they are feeling and why. She combines a person-centred foundation with practical, evidence-informed techniques so each session can be tailored to the client’s needs. Her life coaching training adds a focus on mindset and unhelpful self-beliefs, offering additional ways to set goals and build forward momentum.

She is registered with the British Association of Counselling and Psychotherapy (BACP), and has undertaken further post-qualifying training to work with young people and survivors of sexual violence. Prior roles include youth and support work, foster caring, and coordination of a women’s project supporting those affected by domestic abuse, sexual assault and childhood trauma. This background underpins her work with children, parents and adults, and informs her understanding of attachment, adoption and foster care, neurodiversity, personality-related difficulties and long-term health challenges.

Jackie is adaptable in her approach and offers a creative, client-led way of working that helps people move from where they are now toward the life they want to live.

Therapeutic Approaches for Online Sessions

Acceptance and Commitment Therapy (ACT) helps people notice thoughts and feelings without getting stuck in them, and focuses on clarifying values so clients can take meaningful action even when challenges remain. It is useful for anxiety, depression, and situations where avoidance has limited life choices.

Client-Centred Therapy places the client at the heart of the work by offering a respectful, empathetic space where a person’s own experience guides the process. This approach supports self-exploration, self-esteem and recovery from relational or developmental hurts.

Cognitive Behavioral Therapy (CBT) provides practical strategies to identify and change unhelpful thinking and behaviour patterns. It is often used for anxiety, mood concerns and difficulties where thoughts and routines are keeping someone stuck.

Finding the right approach is part of the therapeutic journey, and Jackie will work collaboratively with each person to choose methods that fit their needs, goals and preferences. This may mean blending elements from different models so the work feels personalised and effective.

Online sessions by video, phone, live chat or text-based messaging offer flexibility for busy lives, for those who prefer not to travel, or for people balancing family and work commitments. For many clients, working with licensed professionals in these formats makes therapy more accessible while keeping the focus on progress and practical support.