Hayley Moran , BACP

Hayley Moran is a qualified counsellor and a member of the BACP, the British Association for Counselling and Psychotherapy, which reflects her professional affiliation. She brings six years of direct clinical experience working with clients alongside more than 20 years supporting people of all ages in higher education student support roles.

She currently provides counselling through organisations that serve both adults and young people, and her background includes roles as a university counsellor for staff and students, a school and college counsellor, and work within an NHS-linked service offering counselling and cognitive behavioural therapy for adults and young people.

Hayley has worked with a broad range of concerns, including anxiety, depression, stress, relationship and family difficulties, loss and bereavement, trauma and abuse, motivation and self-esteem challenges, emotionally based school avoidance, parenting support, neurodiversity-related issues, menopause, career change, addictions, sleep difficulties, anger, bipolar and other mood-related problems. She uses a combination of person-centred, cognitive behavioural and solution-focused approaches and tailors these methods to each person’s unique needs.

Her practice focuses on helping people explore and unravel thoughts to gain clarity, increase self-awareness and identify practical ways forward. She frames the first step toward change as an act of courage and offers steady professional support throughout the therapeutic process.

Approaches in Online Therapy and How They Help

Client-Centered Therapy places the individual’s perspective at the heart of the work, offering a supportive, non-directive space to explore feelings and build self-awareness. This approach is particularly helpful for people working on self-esteem, identity, relationship challenges and emotional processing.

Cognitive Behavioral Therapy (CBT) focuses on identifying and changing unhelpful thoughts and behaviours. It provides practical strategies to reduce anxiety, manage depressive symptoms, address stress and develop clearer coping skills for everyday problems.

Solution-Focused Therapy is short-term and goal-oriented, concentrating on strengths and small, achievable steps toward change. It can be effective for people seeking concrete ways to navigate life transitions, resolve specific issues or improve day-to-day functioning.

Choosing the right approach is a collaborative process. Hayley works with clients to consider their needs, goals and preferences and will adapt methods so the work fits each person’s situation and pace. Licensed professionals and therapists often combine techniques to create a tailored plan that feels right for the client.

Online therapy with Hayley includes video calls, phone sessions, live chat and text-based messaging, offering flexibility for different schedules and communication styles. These options make it easier to access support from home or work and to continue therapy when in-person appointments are not practical.