Gillian Hartley , BACP, NCPS

Gillian Hartley is a UK-licensed therapist with eight years of professional experience supporting people through stress, anxiety, relationship difficulties, trauma and abuse, and the process of grief and loss. She approaches each person with respect, sensitivity, and compassion, creating a safe space to explore their concerns and work toward meaningful change.

Gillian adapts conversations and treatment plans to the individual needs of each client, recognising that no two situations are the same. Her practice emphasises listening carefully, identifying practical goals, and working collaboratively to find strategies that fit a client’s life and values.

She holds professional credentials, BACP and NCPS, which reflect training and membership in counselling and psychotherapy bodies and a commitment to professional standards. Taking the first step toward a more fulfilling and happier life often requires courage, and Gillian offers steady support throughout that process, helping clients move forward at a pace that suits them.

Therapeutic approaches for online support

Client-Centered Therapy focuses on understanding each person’s experience by listening without judgement and reflecting what matters most to them. It helps when someone needs a supportive space to explore feelings, identity, relationships, and life changes.

Cognitive Behavioral Therapy, or CBT, is a practical approach that helps people identify unhelpful thought patterns and develop strategies to change them. It is often used for stress, anxiety, low mood, and behavioural concerns by teaching skills that can reduce symptoms and improve daily functioning.

Solution-Focused Therapy concentrates on strengths and small, achievable steps toward a client’s goals. It can be especially useful when someone wants focused, goal-oriented work to address specific problems or make changes more quickly.

Finding the right approach is part of the therapeutic process. Gillian will work collaboratively with each client to determine which methods fit their needs, goals, and preferences, adjusting the plan as progress is made.

Online therapy via video calls, phone sessions, live chat, or text-based messaging offers flexibility for busy schedules and those who prefer remote access. These options make it easier to maintain continuity of care, attend sessions from different locations, and choose the format that feels most comfortable for each person.