Erica Hayes , LPCC

Erica Hayes is a Licensed Professional Clinical Counselor (LPCC) practicing in Kentucky with four years of clinical experience. She earned her degree from the University of the Cumberlands and brings focused experience supporting people dealing with relationship challenges, trauma and abuse, intimacy-related concerns, and depression.

Erica works with a wide range of related issues including abandonment, adoption and foster care matters, attachment concerns, avoidant and dependent personality features, BDSM and kink related topics, blended family dynamics, body image and eating issues, caregiver stress, commitment and communication difficulties, control issues, divorce and separation, and family of origin themes.

Her approach is collaborative and tailored to each individual. She primarily draws from cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT), while also incorporating motivational interviewing and person-centered techniques when appropriate. Erica explains that using multiple modalities allows her to select tools that fit the client and the goals they are working toward.

Availability is limited; she has maintained a small caseload and requests 24 hours notice for cancellations. Late cancellations and no-shows are tracked and may lead to referrals for in-person counseling or to other therapists if patterns of missed appointments occur. Erica recognizes that beginning therapy can take courage and seeks to partner with clients as they move forward in the work together.

Therapeutic Approaches for Online Sessions

Erica commonly uses acceptance and commitment therapy (ACT) to help clients clarify personal values and build psychological flexibility. ACT encourages noticing thoughts and feelings without getting stuck in them while taking steps toward what matters most.

She also employs cognitive behavioral therapy (CBT), which focuses on identifying and changing unhelpful thought and behavior patterns to reduce symptoms and improve daily functioning. Additionally, client-centered therapy provides a supportive, nonjudgmental environment that emphasizes empathy and the client’s own capacity for growth.

Choosing the right approach is a collaborative process. Erica works with clients to determine which methods best match their goals, preferences, and current needs, and she adapts techniques as the work evolves.

Online therapy via video calls, phone sessions, live chat, or text-based messaging offers flexibility for busy schedules and makes it easier to access care from home or work. These options allow licensed professionals to maintain continuity of care, fit sessions into daily life, and use different formats to support progress between appointments.