Donna Hendricks , BACP, NCPS

Donna Hendricks is a UK-based therapist with 12 years of experience supporting adults across voluntary, private and NHS settings. She is registered with BACP (British Association for Counselling and Psychotherapy) and also holds the NCPS credential. Through an undergraduate degree in Counselling and a Master’s degree in Cognitive Behavioural Psychotherapy, she has trained in a range of therapeutic models, with core training in the Person-centred approach and advanced study in evidence-based cognitive behavioural methods.

Her clinical work covers stress, anxiety, depression, trauma and abuse, grief and loss, self-esteem difficulties, social anxiety, obsessive-compulsive symptoms and panic, among other concerns. She frames therapy around the belief that people are the experts on their own experience and focuses on understanding what has happened to them rather than labelling what is wrong. That stance guides a respectful, curious style of practice aimed at helping people feel heard, seen and understood.

In sessions she combines Person-centred principles with focused, skills-based techniques drawn from cognitive behavioural therapies and related approaches to help clients gain clearer perspective, develop insight and build practical ways to move forward. Her practice attends to a wide range of life challenges while emphasizing collaboration and sensitivity to each person’s needs.

Therapeutic approaches for online care

Donna Hendricks works with several evidence-informed approaches that translate well to remote sessions. Client-Centred Therapy, rooted in Person-centred practice, emphasizes listening, empathy and a non-directive stance so clients can explore their experience and find their own direction; it is helpful for building self-understanding and working through relational or life-change issues.

Cognitive Behavioral Therapy (CBT) involves identifying unhelpful thoughts and behaviours and learning practical skills to change them. CBT is commonly used for anxiety, depression, panic, OCD and stress-related problems and lends itself to structured work and between-session practice.

Acceptance and Commitment Therapy (ACT) supports people to accept difficult inner experiences while clarifying values and taking committed action toward a meaningful life. ACT can be useful for managing persistent anxiety, low mood and avoidance patterns.

Finding the right approach is a collaborative process. Donna will work with each person to determine which methods fit their needs, goals and preferences, adapting techniques and pace in partnership with the client so therapy feels workable and relevant.

Online therapy via video calls, phone sessions, live chat or text-based messaging offers flexibility and accessibility for different schedules and communication styles. These formats allow licensed professionals and therapists to provide consistent support, enable practical skill practice between sessions and make it easier to continue therapy through transitions such as work, caregiving or relocation.