Charlotte Houghton , BACP

Charlotte Houghton is a counsellor who combines client-centered listening with Acceptance and Commitment Therapy to help people navigate stress, anxiety, grief, low self-esteem, depression, compassion fatigue, relationship and family concerns, trauma and abuse, parenting challenges, anger, career issues, life changes, and ADHD. She holds the BACP credential - the British Association for Counselling and Psychotherapy - and brings a direct, clear style of communication that aims to make therapeutic work easy to follow and practical.

She is open, warm, and non-judgemental, meeting people where they are and supporting them to make their own decisions rather than telling them what to do. Her approach is informed by experience working with bereavement after sudden death and suicide, where kindness, acceptance, direct enquiry, and surfacing underlying emotions can help people move toward a new sense of acceptance and clearer thinking. Charlotte often explores links between adult patterns and childhood experiences so that increased awareness can lead to sustainable change.

She shares relevant lived experience, brings humour and visual metaphors into sessions when appropriate, and adapts materials outside of sessions by replying to emails and sending worksheets for email-only clients. She offers evening live sessions starting at 7pm on some days and daytime availability on Mondays and Thursdays to accommodate busy schedules. Charlotte works with adults aged 18 and over and has experience supporting neurodivergent, LGBTQIA+, non-binary clients, people of many faiths or none, and those affected by long-term medical diagnoses such as MS.

ACT and Client-Centered Care Delivered Online

Charlotte draws on Acceptance and Commitment Therapy to help people notice difficult thoughts and feelings without getting stuck in them, and to focus on living in line with personal values - an approach that can be useful for anxiety, depression, grief, and life transitions. Client-Centered Therapy underpins her work with a strong emphasis on empathy, acceptance, and listening, giving clients space to explore their experience at their own pace and helping with self-esteem, relationship difficulties, and trauma-related concerns.

Finding the right therapeutic approach is treated as a collaborative process. Charlotte will work with each person to clarify goals, explore which methods feel most comfortable, and adapt techniques to match individual needs, preferences, and circumstances rather than imposing one fixed model.

Online therapy options - including video calls, phone sessions, live chat, and text-based messaging - make it easier to fit counselling into busy lives and to access support from home. These formats offer flexibility in scheduling, the ability to maintain continuity when life is unpredictable, and multiple ways to communicate so clients and licensed professionals can choose what works best for the work they want to do together.