Dr. Caroline Norman , BACP

Dr. Caroline Norman has worked as a qualified counsellor and psychotherapist for more than twelve years, bringing a blend of clinical training, academic research and practical experience to her practice. She has held roles within the NHS as a psychotherapist and addictions counsellor and has led clinical services in the private sector, supervising other therapists as a clinical lead. She now runs a busy private practice and has more than nine years of experience delivering therapy remotely by telephone, video and text chat.

Her academic background includes a PhD in sociology that examined mental health in education, a postgraduate diploma in cognitive behavioural therapy which provided specialist CBT training, a certificate in counselling supervision and a diploma in integrative counselling and psychotherapy. She also holds an MA in Social Research with distinction and a first class BA (Hons) in Philosophy and Sociology. She is a member of the British Association for Counselling and Psychotherapy (BACP).

In clinical work she integrates psychodynamic, person-centred and cognitive behavioural techniques, tailoring short-term or longer-term approaches to each person’s needs. She has substantial experience addressing challenging or traumatic childhoods, family problems, grief and loss, relationship difficulties, self-esteem and mood disorders, personality-related challenges, work-related issues and chronic health conditions. Her specialist focus is supporting adults to process childhood difficulties and reduce their ongoing impact.

Colleagues and her own background in teaching, mentoring and research inform a reflective, thoughtful and empathic style. She approaches therapy with openness, sensitivity and creative problem solving to help people move forward in their lives.

Therapeutic approaches and online support

Dr. Caroline Norman draws on attachment-based approaches to explore how early relationships shape current patterns of relating and emotional responses; this work can help people understand and heal difficulties connected to abandonment, attachment injuries and longstanding relational patterns. She also uses client-centred therapy, offering a supportive, empathic space where a person’s own priorities and pacing guide the work and where themes like self-esteem, grief or life transitions can be explored at a comfortable pace. Cognitive Behavioural Therapy (CBT) is another core tool in her practice, focusing on identifying and adjusting unhelpful thoughts and behaviours to reduce anxiety, low mood and practical problems.

Finding the right therapeutic approach is part of the process. Dr. Norman works collaboratively with each person to determine which methods best match their needs, goals and preferences, and she adapts her approach over time as therapy progresses in consultation with the client and within the range of practices used in her work.

Online therapy options include video calls, phone sessions, live chat and text-based messaging, providing flexibility for people juggling work, family and health concerns. These options make it easier to maintain regular sessions, access support from home, and fit therapy into different schedules while still working with licensed professionals and experienced therapists.