Caroline Mordey , BACP

Caroline Mordey is an integrative counsellor and Psychological Wellbeing Practitioner based in Birmingham, United Kingdom. She holds the BACP credential - the British Association for Counselling and Psychotherapy - and brings a compassionate, person-focused approach to her work.

She has supported people from a wide range of backgrounds through difficulties such as depression, anxiety, OCD, agoraphobia, eating disorders, trauma and abuse, suicidal ideation, self-harm, hoarding, anger, grief, and issues within LGBT communities. Her practice also addresses relationship and family concerns, addictions, intimacy-related difficulties, parenting challenges, sleep and eating problems, career and self-esteem issues, bipolar disorder, ADHD, and other complex or co-occurring conditions.

Trained as an integrative counsellor, Caroline draws on psychodynamic, humanistic, and cognitive behavioural ideas to tailor therapy to each person rather than applying a single theory. As a Psychological Wellbeing Practitioner she assesses and offers focused interventions for conditions such as depression, generalized anxiety, agoraphobia, symptoms of OCD, panic disorder, and sleep management, providing structured support for clients who prefer a goal-oriented approach.

Her work aims to promote healing and greater balance between body and mind, empowering people to practise new behaviours, resolve pain, set achievable goals, and move toward a brighter future. Caroline offers an empathic, safe, and non-judgemental space where people can express themselves and explore change at their own pace.

Integrative approaches for online support

Caroline uses Client-Centered Therapy to create a supportive environment where the client’s perspective guides the work; this approach emphasizes empathy, understanding, and helping people explore their feelings to build clarity and self-acceptance, which can be helpful for relationship, self-esteem, and life-change issues.

She also draws on Cognitive Behavioral Therapy (CBT), a practical, skills-based method that helps people identify and change unhelpful thinking and behaviour patterns; CBT is often used for anxiety, depression, panic, sleep difficulties, and managing symptoms related to OCD or stress.

Choosing the right therapeutic approach is part of the process and is handled collaboratively. Caroline will work with each person to assess needs, goals, and personal preferences, then agree on a way forward that may blend techniques from different approaches to suit the individual.

Online therapy with Caroline is offered via video calls, phone sessions, live chat, or text-based messaging to provide flexibility and accessibility. These options make it easier to fit therapy into varied schedules and to connect from different locations, while allowing therapists and licensed professionals to adapt pacing and methods to each client’s needs.