Mandy Cross , BACP

Mandy Cross is an experienced counsellor who blends person-centred, Gestalt, and cognitive behavioural therapy (CBT) to create an integrated, client-focused practice. She brings 11 years of professional experience and ongoing continuing professional development to her work, shaping interventions that are responsive to each person's circumstances and priorities.

She has supported people facing a wide range of difficulties, including depression, anxiety - including obsessive-compulsive concerns - relationship problems, low self-esteem and confidence issues, parenting and career challenges, ADHD, and suicidal thinking. She has also worked with many individuals who have experienced physical trauma or emotional abuse, tailoring her methods to fit the needs of each situation.

Mandy describes her therapeutic style as warm and interactive, and she approaches people with respect, sensitivity, and compassion. She avoids stigmatizing labels and prefers to work collaboratively, shaping dialogue and treatment plans to reflect each client’s unique strengths and goals. She is a member of the BACP, the British Association for Counselling and Psychotherapy, which reflects her commitment to professional standards and ongoing learning.

Her practice aims to empower people who are ready to take steps toward greater wellbeing, offering supportive, person-focused care designed around individual needs.

Integrative approaches and online care

Client-centered therapy emphasizes a respectful, non-directive stance where the therapist creates a supportive environment and follows the client's lead. This approach helps people explore feelings, build self-understanding, and strengthen their capacity for change, particularly when dealing with self-esteem, life transitions, and relationship concerns.

Cognitive behavioural therapy (CBT) focuses on identifying and changing unhelpful patterns of thinking and behaviour. It is practical and goal-oriented, and can be especially useful for anxiety, depression, obsessive thoughts, and difficulties with coping strategies.

Mindfulness therapy brings attention to the present moment through simple awareness practices that reduce reactivity and help manage stress and emotional distress. It can complement other approaches by supporting emotional regulation and self-compassion.

Finding the right therapeutic approach is part of the work itself. Therapists and licensed professionals will collaborate with clients to assess needs, try different strategies, and agree on a plan that fits the client’s goals and preferences.

Online therapy offers practical flexibility, allowing people to meet with therapists by video call, phone, live chat, or text-based messaging. These options help accommodate busy schedules, mobility limitations, and geographic distance while maintaining continuity of care and regular access to support.